Infor posted net income for the second straight quarter the software giant said this week. It will need that kind of sustained performance to go public. And the company had a 22-percent rise in product income for the first quarter ended July 31, compared to a 2-percent hike in product updates and support fee revenue for the same period. How many financial product publishers see their product revenue growth exceed maintenance?
AA newly aggressive Infor is going to make direct pitches against major competitors. That includes NetSuite, according to comments made by Infor CEO Charles Phillips during this week’s conference call for earnings for the first quarter ended July 31. Next week, Infor is releasing Cloud Suite Financials, which Philips described “as a brand new global set of financial applications written from the ground up in Java” and as “the first general ledger written in more than a decade in our industry.” Phillips said that product will go against Oracle and SAP and, in some cases, Workday.
Jeeves, based in Sweden, has opened a customer portal, which the company says is powered by the toolset of Oracle Rightnow. The portal is designed to offer improved support and education by providing new tools “to submit and track questions, defects, product ideas, and service requests,” the company said in a press release. Jeeves support can also use the portal as a platform to deliver self-service via an FAQ knowledgebase, as well as access to news, product documentation , education and training.
KPMG New Zealand has been a national group platinum partner of Xero. This appears to be the next step after Xero’s March signing of a strategic alliance with KPMG in the United Kingdom. KPMG says the deal enables it to offer value-added services to its small business clients. An interesting sidelight is the announcement notes KPMG is an early adopter of Xero’s Farming in the Cloud application.