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Friday, 23 July 2010 15:14 |
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Once, competition in the accounting software reselling world was relatively polite. VARs didn’t aggressively poach other organizations’ employees and there was a certain respect when one had an account almost sewed up. But resellers are saying that the emphasis by both Microsoft and Sage on getting new revenue in order to maintain margin tiers has ended the civility. Someone pointed to SWK Technologies' hiring two key individuals away from Nextec as an example. The two were the mainstays of Nextec’s X3 practice and the affair was subject of legal wrangling over the individuals’ noncompetes. But beyond that, comments keep arising like “It’s never been like this before” as dealers grab for business to maintain profit margins. This doesn’t seem likely to change as Microsoft’s new reseller program kicks in on October 1. Taylor Macdonald, in his new role in running Intacct’s channel program, said he’s seen the same fierceness and vows to do something about it with his new employer’s program. “There will be rules of behavior,” he said, adding that when it comes to the infighting “That stuff doesn’t do anybody any good. It doesn’t do the partner any good.” But he adds that on the vendor side, “No one is willing to control the behavior”. |
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Friday, 23 July 2010 15:01 |
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Intuit’s computer system woes continued this week. This time it was QuickBase, the company’s online database that is utilized to develop online applications, which was down during the late afternoon and evening of Tuesday, July 20, and Wednesday, July 21, until about 9pm ET. The outage also took down the Accountant’s Copy File Transfer Service in the QuickBooks Accountant’s Edition.
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Friday, 23 July 2010 15:07 |
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A former employee of FullScope, the Athens, Ala.-based Dynamics AX VAR, has been arrested and charged with the alleged theft of more than $100,000 from Fullscope. According to an article in the July 20, issue of the News Courier, May Seymore Holden, 35, a former accounts manager, is accused of depositing Fullscope checks in her own account between January and May 2010. The case remains under investigation.
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Friday, 23 July 2010 15:10 |
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Microsoft’s Dynamics line saw a 4 percent increase in revenue for the fourth quarter ended June 30, compared to last year’s corresponding period. And with that uptick, the Dynamics business ended fiscal 2010 with flat results, a big improvement from some quarters during the recession. That’s all the detail the company gives about the operations of Microsoft Business Solutions, which is part of the Microsoft Business Division.
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Bob Scott has been informing and entertaining the mid-market financial software community with his email newsletters for 10 years. And he has been covering this market through print publications for 18 years, first as technology editor of Accounting Today and then as the Editor of Accounting Technology from 1997 through 2009. He has covered the traditional tax and accounting profession during the same time and continues to address that as executive editor of the Progressive Accountant.
